Why do you need a customs warehouse?

The CW service is not very popular in Ukraine and is underestimated in its advantages. Of course, the most classic way is customs clearance of goods with payment of customs duties and direct delivery of the goods to the client’s warehouse. The customs warehouse regime, on the other hand, allows you to place the goods in the warehouse for 3 years without paying customs duties and without issuing permits. The company that owns the customs warehouse carries out various cargo handling operations, such as packaging, labeling, splitting of the consignment and delivery to the end customer.



We are experts in foreign economic activity and these are not just big words. Our employees’ experience reaches 20 years. We have created a team of professionals focused on a “comfortable” result for our client. Years of experience allows us to find a legal way out of the most difficult situations.

Leading strategy

We are one of the first companies for customs brokerage services, which began to process goods in the Import 40EA mode without arrival and payment for the customs terminal or the Import 40 AA mode right at the checkpoint, which also without payment for the terminal

Technical capabilities

Our representative offices in the regions will carry out customs clearance of the goods at the shortest possible distance from the place of unloading, which allows us to reduce logistics costs and shorten the time of cargo delivery.

Closeness to the client

We work around the clock, which allows customs clearance even on weekends, without cargo idle time at the terminal.
We lead the client by the hand 24/7/365, silent assistants, we hear and understand the basic need and what expected results our client should get from us here and now.

Operational superiority

We work on the principle of differentiation – combining impeccable service with operational excellence. Consequence – the time for customs clearance of cargo is minimized

They trust us

We do not abandon the client until all complex issues of deal are fully resolved

How to start working with us?

The procedure for registration at a customs warehouse

Our advantages

  • One of the key tasks of the head of the company is to be competitive in his market, to minimize costs and increase profits as much as possible. Placing cargo at the Customs warehouse allows you to enter international markets with maximum proximity to your potential client, without freezing funds and saving your time.

Why is it worth choosing the “KYIV RIVER PORT” customs warehouse?

  • Closeness to the client
  • Safe storage
  • Delivery of goods to the final buyer
  • 24-hour security and video surveillance system.
  • Relatively inexpensive storage, compared to competitors, 9,96 UAH with VAT per square meter 1 pallet per day

Customs warehouse capabilities

The Customs warehouse service is not very popular in Ukraine and is underestimated in its advantages. Of course, the most classic way is customs clearance of goods with payment of customs duties and direct delivery of the goods to the client’s warehouse.

The customs warehouse regime, on the other hand, allows you to place the goods in the warehouse for 3 years without paying customs duties and without issuing permits. The company that owns the customs warehouse carries out various cargo handling operations, such as packaging, labeling, splitting of the consignment and delivery to the end customer.

Who needs a customs warehouse

The customs warehouse mode will be useful for non-resident companies that want to sell goods on the territory of Ukraine, but have not yet found an end buyer. In this case, the non-resident company enters into a consignment agreement with the company that owns the Customs warehouse for the placement of the cargo, but the owner of the cargo is the non-resident company.

As soon as the non-resident company finds a client for this cargo, the owner of the Customs warehouse or the buying company carries out customs clearance of the cargo and ships it to the buyer.

Also, the customs warehouse regime is valuable for a buyer who is not ready to clear the goods through customs, for example, due to the lack of funds to pay customs duties, or due to the issuance of permits for customs clearance.

What else you need to know about a customs warehouse

Unique location

The location of the customs warehouse on the right bank on the border with the left bank, near the center of the capital, makes it possible to quickly ship and deliver goods throughout the city, even during rush hour.

Technological capabilities

We have at our disposal all the necessary equipment and employees with sufficient experience in the field of warehouse logistics, which ensures careful storage of cargo.

Individual approach

We carry out point delivery of goods to your client after passing through customs formalities

Security 24/7

Thanks to round-the-clock security and a video surveillance system, your cargo is insured against unauthorized entry and is under our supervision.

FREQUENTLY QUESTIONS about customs warehouse – CW

What is the Customs Warehouse Mode?

The customs warehouse regime is regulated by Chapter 20 of the Customs Code of Ukraine, this is a customs regime according to which foreign or Ukrainian goods are stored under customs control with a conditional complete exemption from customs duties and without the use of non-tariff regulation of foreign economic activity.

If you have additional questions, we recommend that you sign up for a consultation with a customs broker, and we will show you how to organize your transaction more profitably in terms of money and time.

How long can the cargo be stored in the Customs warehouse mode?

Goods can be stored in the Customs warehouse mode for no more than 3 years.

Who is responsible for the safety of cargo at the Customs warehouse?

The company-owner of the Customs warehouse is directly responsible for the safety of the cargo in the Customs warehouse; its tasks include ensuring uninterrupted video surveillance and organizing the security of the warehouse.

Who has access to the Customs warehouse?

The customs warehouse is sealed with at least two seals and without the written permission of the head of the customs authority, as well as without the presence of a customs inspector, no one has the right to enter the territory of the customs warehouse.

What types of customs warehouses exist?

There are two types of customs warehouses: closed and open. A closed CW can only store goods from the owner of the warehouse.

All customers’ cargoes are stored on the open CW.

Customs warehouse? Temporary storage warehouse? Where is it cheaper or where is better for me to unload? What is the difference between CW and TSW?

The fundamental difference between the CW and the temporary storage warehouse is the clearance of goods without paying customs duties and without applying non-tariff regulation to the CW regime, while the seller remains the owner of the goods while staying on the territory of Ukraine.

The price dependson the customs terminal where you want to place your cargo.

The main differences between CW and TSW:

  • storage terms: customs warehouse 1095 days, for excisable goods 365 days, temporary storage warehouse 90 days.
  • for placement in the CW mode, a customs declaration IM-74 is drawn up; when placed in a TSW, it is enough to issue an application in the established form.
  • In the CW area, repackaging, sorting, preparation for transportation, sampling are allowed, with goods placed at the TSW, these manipulations are prohibited.

Where to unload the goods? It depends on the cargo and for how long you plan to leave the goods in the warehouse, and whether you need to temporarily release your delivery from the tax burden.

We recommend making an appointment with a customs broker if you have additional questions.

Feedback from our partners

«OTP Leasing» expresses its sincere gratitude to the staff of the "VR-GROUP" company for many years of fruitful cooperation, attentive attitude and assistance in resolving issues of customs brokerage clearance of goods.

For high professionalism in resolving customs clearance issues, which contributed to the rapid receipt by the National Television Company of Ukraine from the European Broadcasting Union of unique equipment for the hybrid network "Funa" - we express our sincere gratitude to the team of the "VR-GROUP" company

«EUROFORMAT PLANT» has been conducting foreign economic activity for over 5 years. During this period of time, we have cooperated with many brokerage firms and already have an idea of how services in the field of customs clearance should be provided.

Six months ago, we started working with the firm "VR-GROUP" and later forgot about many problems associated with customs clearance.

Brokerage services are to some extent very individual, and «VR-GROUP» always manages to find an individual approach to each client and provide high-quality services.

And now – without officialdom © The guys are just great

It is pleasant to resolve work issues with a professional team, which, while maintaining a work ethic, at the same time has a business «friendly conversation» with the client. Such an atmosphere has a positive effect on the work process and the overall result. For the «warm and relaxed», but at the same time business «climate» in the team – special thanks to the company's management.

During this short period, we felt that «VR-GROUP» is not only a reliable partner and high-level customs brokerage specialists who know their business, but also wonderful people.

The «Dinternal Education» company - the largest importer of educational and fiction literature in Ukraine, which faced the task of replacing the logistics company in an extremely short time, decided to start cooperation with the company «VR-GROUP».

Starting from the first day of cooperation, the «VR-GROUP» company has shown itself to be a reliable partner in customs logistics, which you can rely on in solving any difficult situations of customs clearance of goods

The company "TH" KMW" LLC expresses its gratitude to VR-GROUP" LLC and its employees for their cooperation and high level of service.

A client-oriented approach, an understanding of our not simple needs and tasks, an integrated approach to customs clearance of used equipment of the SIDEL filling line for our production needs, made it possible to judge your high professionalism in the provision of a complex of customs broker services and transportation.

For many years of doing business in Ukraine, Danone LLC had the opportunity to cooperate with many companies providing customs brokerage services.

However, in one year of work with "VR-GROUP" LLC we were pleasantly impressed by the qualifications of its personnel and a comprehensive approach to the study and solution of the assigned tasks.

With this letter, the "VINFORT" company expresses its deep gratitude to the team of "VR-GROUP" customs brokers, who showed high professionalism and proper performance of their duties, as well as excellent human qualities at all stages of the implementation of foreign economic operations, in the process of customs clearance of the cargo "beet molasses", in the "export" mode, at the Poltava customs in the period June-September 2012.
Looking forward to further mutually beneficial cooperation.

"TEXTIL-CONTACT" LLC expresses deep respect and sincere gratitude

"VR-GROUP" LLC for the professionalism and high-quality services provided in the field of customs brokerage, namely in the project preparation of documents and defending the interests of the company.

Despite the large volume of the batch of used equipment, customs clearance was carried out in the shortest possible time.

We express our confidence in maintaining the established friendly relations.

We highly appreciate the professionalism of the staff of LLC "VR-GROUP" for the promptness in decision-making, for well-coordinated work and for the ability to quickly respond to all our requests.

SEF "Ecotekhnika-M" considers the "VR-GROUP" company as a reliable and stable partner in organizing and carrying out customs clearance of goods, as well as other brokerage services.

We can confidently recommend LLC "VR-GROUP" as a leading company in the market of customs brokerage services, which is distinguished by its high professionalism and authority. Working with the "VR-GROUP" company, you can always be sure of achieving the desired result!

During the work with "VR-GROUP" LLC, its employees have established themselves as qualified customs brokers who are well versed in the issues of customs clearance of goods in Kyiv, Odessa, confidently possessing the skills of assigning the correct item code.

The ability to quickly resolve emerging issues can significantly save material, labor and human resources. It is impossible not to note the flexibility of work and the friendly attitude towards the customer. Optimization of the clearance process made it possible to process incoming goods extremely quickly, and, taking into account real prices for services, to achieve a significant economic effect.

We wish the company's team to continue to work as quickly and efficiently.

"MAGO UKRAINE" expresses its sincere gratitude to the management and staff of "VR-GROUP" LLC for providing high-quality and timely customs brokerage services for customs clearance of equipment.

During many years of fruitful cooperation with "VR-GROUP" LLC, customs brokers and specialists of this company have established themselves as a team of high-level professionals, with such qualities as decency, reliability, as well as a caring attitude to their work. It's always a pleasure to communicate with this team.

We wish you successful development, economic stability, confidence in your abilities!

Finnish Construction Materials LLC has been using the services of VR-GROUP LLC for customs clearance of products since 2013. During our cooperation, the specialists of VR-GROUP LLC demonstrated awareness of their work, responsibility, efficiency in work, the best professional qualities.

On behalf of the management and the entire staff of RITERNA-UA LLC, we express our sincere gratitude to the staff of VR-GROUP LLC for many years of work in providing customs brokerage services.

Throughout the period of cooperation, you have demonstrated a high level of professionalism, promptly responded to emergency situations.

Your organization has established itself as a reliable partner, able to qualitatively fulfill the obligations of cargo and customs declaration of goods.

We look forward to further fruitful cooperation.

By this letter, the European Business Association confirms that VR-GROUP LLC is a member of the European Business Association from 27-01-2020. Membership for 2020 has been extended.


The VR-GROUP company was founded in 2010, we provide services in the field of customs logistics, namely: customs brokerage services, audit services for foreign economic activity, customs clearance of cars and special equipment, customs clearance of complex and non-standard cargo equipment. Read more


We declare responsibility!


Constant, continuous improvement in accordance with the requirements of time. Stability provided by us on a long-term contractual relationship.


  • Rapidity
  • Responsibility
  • Reliability
  • Honesty
  • Confidentiality

Our team


We are responsible for what we do.


There are no unresolved issues.


Arthur says: "Nothing is lost as often in life as invoices for service payments."


Daniil will ensure that all tasks are completed on time.


We always improve the quality of the built processes.


Everything will be cool.


If you need to find out the answers to the questions What? Where? When? - call Anatolievna


Oleg knows how to prevent financial overpayments at customs.


Ed knows how to quickly and efficiently lead you by the hand at the first experience of foreign economic activity


Despite his age, Dmitry picks up the best lots from American auctions.


Our American team will do their best to make you happy.


Selection of spare parts and car repairs after US auctions

Середа Владимир

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