Why is it worth using the services of our customs broker?

We always put the interests of the client at the forefront. By concluding a contract for a complex of customs brokerage services, customs clearance of the cargo will be as comfortable as possible and without hassle, according to a clear algorithm of actions. If there are individual wishes of the client in export registration, we of course take them into account, and you will not have to repeat these or other actions twice, because we will adapt our basic customs clearance algorithm to your wishes.

Our customs brokers have vast experience in processing the export of different groups of goods and completely different schemes for sending goods for export, because we understand and know the value to exporters of their final recipients who need to be protected from competitors.

We will be glad to answer your questions and organize or propose new solutions for your export, we invite you to a meeting with us, we will be glad.



We are experts in foreign economic activity and these are not just big words. Our employees’ experience reaches 20 years. We have created a team of professionals focused on a “comfortable” result for our client. Years of experience allows us to find a legal way out of the most difficult situations.

Leading strategy

We are one of the first companies for customs brokerage services, which began to process goods in the Import 40EA mode without arrival and payment for the customs terminal or the Import 40 AA mode right at the checkpoint, which also without payment for the terminal

Technical capabilities

Our representative offices in the regions will carry out customs clearance of the goods at the shortest possible distance from the place of unloading, which allows us to reduce logistics costs and shorten the time of cargo delivery.

Closeness to the client

We work around the clock, which allows customs clearance even on weekends, without cargo idle time at the terminal.
We lead the client by the hand 24/7/365, silent assistants, we hear and understand the basic need and what expected results our client should get from us here and now.

Operational superiority

We work on the principle of differentiation – combining impeccable service with operational excellence. Consequence – the time for customs clearance of cargo is minimized

They trust us

We do not abandon the client until all complex issues of deal are fully resolved

How to start working with us?

Features of export registration with VR GROUP CUSTOM LOGISTIC

Why are our customs brokers better and more efficient?

  • The main value is an individually perfected working delivery scheme for a specific product and for specific conditions.
  • Using the services of a customs broker of our company, you will feel and see high standards of work and operational excellence, we work clearly according to the business process and checklists of expected results of work on customs clearance of cargo, which has been lined up over the years and is being adapted every day to the realities of today’s life.

What does it give me?

  • This is to get a guaranteed result at the agreed time.
  • This is a guarantee that we thoroughly understand all the nuances associated with export customs clearance, and you will not have any surprises in the process of cargo clearance.
  • This is the best quality service on the market for a reasonable price.
  • It is to trust a team of specialists who get great pleasure from their work – this is a sign that they will cope with the task at a high level!

Preparation of documents for customs clearance

The services of a customs broker for the clearance of export goods are performed by many companies, but not all of them do it efficiently and quickly, using all the innovations of customs legislation. If you are a manufacturer, you just need to start with the registration procedure of an authorized exporter, which will greatly reduce the issues and bureaucracy with obtaining the EUR1 certificate.

There are no trifles in customs clearance of goods. There is an unprepared subject of foreign economic activity for import or export operations. Preparation of documentation for customs clearance of cargo takes a very important place in the business process of delivery. An incorrectly executed package of documents for export can lead to such consequences as a vehicle downtime, a fine for violating customs legislation. As a result, there is a significant increase in costs for customs clearance of goods for export.

Our customs agents work proactively, at the preliminary stage of preparing a package of documents for customs clearance of cargo, all possible risks and bottlenecks of delivery are analyzed and provided for during customs clearance of export cargo.

Features of customs clearance of goods for export

According to the legislation, the set of actions after which the goods are released for free circulation outside Ukraine without their mandatory import back is called export.

With customs clearance in export mode, as a rule, there are no payments (duty and VAT). But even when exporting products, in most cases there is a need to comply with the requirements for the so-called non-tariff regulation, i.e. obtaining the necessary permits, according to the classification of the UKTZED. This could be:

  • Certificate of origin of the ST-1 form (if the goods are sent to the CIS countries);
  • Certificate of origin form EUR1 (if the goods are sent to the countries of the European Union);
  • General form certificate of origin;
  • Phytosanitary certificate (according to the legislation of Ukraine, a phytosanitary certificate is obtained for all plants and products of plant origin, seeds and garden material, timber);

What else can we tell you about the service of a customs broker when sending export?

Authorized exporter

Since our country has chosen the course of European integration, therefore, Ukrainian manufacturers have the opportunity to go through the procedure for obtaining an authorized exporter, which will significantly facilitate customs clearance of goods for export, for example, there will be no need to obtain a EUR1 certificate from the customs authority, which, as a result, speeds up the process of processing export cargo. With our company, you can always facilitate the procedure for going through an authorized exporter.

Export clearance on the way

Our team is ready to audit the existing export model or build a new, more efficient model of customs clearance of goods along the route. By concluding an agreement for customs brokerage services with our company, you can arrange export along the route without entering and paying at the customs and logistics terminal. The benefits are obvious in terms of time and financial performance in case of a large traffic flow.

Changes in customs legislation are important

If you do not follow the changes in the legislation, then during the customs clearance of goods for export, these changes can lead you to unforeseen situations and, as a result, at best, to costs, and possibly the confiscation of the goods. So watch out for export bans.

Culture of preparing a package of documents for customs clearance of goods for export?

When preparing a package of documents for export, do not forget that your counterparty will, according to these documents, go through the customs clearance procedure in the recipient’s country, i.e. arrange import. Therefore, certificates of origin of goods and other documents can play the role of a preferential rate for customs clearance of imports in the consignee’s country.


How to determine the product code for export customs clearance?

The product code is determined on the basis of the rules of interpretation of the UKTZED, for this we need a technical description of the product (which describes the properties, functions of the product, what it is intended for, what it consists of), a photo of the product, and our customs broker will quickly and efficiently assign a code to your product group. If you still have questions, we recommend that you sign up for a consultation with a customs broker, moreover, the amount paid for the consultation can be as an advance payment for export registration.

How to determine how much the export customs clearance of the cargo will cost?

When registering a cargo in the “export” mode, payments (customs duty, VAT), as a rule, are absent, and the cost of services of a customs broker of our company is determined individually, depending on the cargo that will be exported.

I have a FOP, do I need to do a TOV for foreign economic activity?

For foreign economic activity, you can also remain a private entrepreneur, the main thing is that the corresponding codes for the type of economic activity are open and you are accredited at customs.

We draw your attention to the fact that economic activity with a FOP or TOV will be conducted – there is no difference, a difference may appear if you are a VAT payer.

I am not a VAT payer, can I export and customs clear my cargo?

The obligation to register as a VAT payer does not apply to export operations, and you have the opportunity to absolutely calmly clear the goods through customs at any regional customs office in Ukraine.

How to clear the cargo through customs? How to register for export?

For customs clearance (registration of a declaration in the “export” mode) of the cargo, it is necessary, first of all, to register with the tax authorities as a FOP or TOV, conclude an external economic contract, open a foreign currency account, be accredited at customs, prepare a set of documents (documents in the website section “KNOWLEDGE BASE”), sign an agreement with the VR GROUP team to provide customs brokerage services, and we will definitely work out for you the most convenient and profitable model of cargo export.

Does customs clearance only take place at the border, or is it possible to arrange export at the regional customs office?

You can send goods for export (customs clearance) both at the border and at the internal regional customs, in any convenient department of customs clearance of Ukraine. Regardless of the company’s place of registration and the enterprise’s conducting of business activities.

The only point that it is desirable to take into account is that at the first registration there may be a risk of “inspection”. In this case, in order not to waste time, it is rational to have a vehicle with a cargo near the place of customs clearance for export.

How can I understand what taxes I will pay for a specific product when exporting at customs?

When exporting, taxes are paid only in the following cases:

  1. When exporting sunflower seeds.
  2. When exporting live cattle and leather raw materials.
  3. When exporting ferrous scrap, alloyed ferrous scrap, non-ferrous scrap and semi-finished products with its use.
What is UKTZED, in general, how to use it, why is it needed when exporting?

UKTZED is a Ukrainian classification of goods for foreign economic activity. It is developed on the basis of the Harmonized Commodity Description and Coding System and the combined nomenclature of the European Union.

The ten-digit product code includes:

  • commodity group code (first 2 digits)
  • commodity item code (first 4 digits)
  • subheading code (first 6 digits)
  • product category code (first 8 digits)
  • product subcategory code (first 10 digits).
  • UKTZED codes are determined based on the rules of interpretation.
How long will it take - customs clearance for the export of my products?

The process of customs clearance of the declaration takes place within four hours from the moment the customs declaration number is assigned, but this time can be extended if the customs have additional questions about the goods (whether the UKTZED code, the value of the goods, inspection, obtaining the necessary certificates, etc.) have been correctly identified.

Therefore, in order to avoid delays in customs clearance of goods and unforeseen situations, we recommend that you clear out the goods for export with our team of VR GROUP, and you will definitely be calm. If you have any questions, we recommend that you sign up for a consultation with a customs broker or leave a request on the website, and our specialists will contact you within an hour.

How much will a customs brokerage service cost for export?

The cost of customs clearance in each case is individual, it depends on the UKTZED code, the complexity of preparing the declaration, the number of UKTZED codes in the customs declaration, the number of SKUs of the goods, the number of types of control that the goods belong to, the volume of export clearance of the freight traffic per month per year.

We are waiting for you at our office, we will be happy to answer your questions and you can definitely negotiate with us.

Where can I find a logistics company that will organize the shipment of goods and arrange for turnkey export?

You don’t have to waste time looking for a carrier. We work with the largest carriers and can organize logistics services at a reasonable price.

The carrier organizes the process of delivery of the goods, the broker organizes the customs clearance of the goods for export, moreover, we can take on the turnkey organization of the registration of permits, and in general the entire package of documents.

If you still have questions about customs clearance of export, sign up for a consultation with a customs broker.

Who is an authorized exporter? What are the benefits of an authorized exporter?

An authorized exporter is an enterprise (company) that has the right to independently draw up a declaration, regardless of the value of the goods on special terms.

An authorized exporter has the following advantages:

  1. the ability to independently declare Ukrainian preferential origin of goods on commercial documents without issuing a EUR-1 certificate for each consignment of goods and involving customs;
  2. simplification of the procedure for confirmation by exporters of the preferential origin of Ukrainian goods on commercial documents;
  3. unlimited period of validity of the status of an authorized exporter;
  4. support and acceleration of the procedure for the export of goods of Ukrainian origin on the market of the EU countries; preferential tax treatment of goods of Ukrainian origin in the EU countries.
Can I become an authorized exporter?

Yes, you can, but you need to meet the following criteria:

  1. implementation of foreign economic export operations with goods of preferential origin;
  2. the absence of violations of the rules for determining the preferential origin of goods before the day of contacting customs with a statement, and the goods that are exported comply with the rules for determining the preferential origin of goods established by agreements.
Could your company provide an authorized exporter clearance service?

Yes, we can help you with the status of an authorized exporter if you are eligible for this status.

Feedback from our partners

«OTP Leasing» expresses its sincere gratitude to the staff of the "VR-GROUP" company for many years of fruitful cooperation, attentive attitude and assistance in resolving issues of customs brokerage clearance of goods.

For high professionalism in resolving customs clearance issues, which contributed to the rapid receipt by the National Television Company of Ukraine from the European Broadcasting Union of unique equipment for the hybrid network "Funa" - we express our sincere gratitude to the team of the "VR-GROUP" company

«EUROFORMAT PLANT» has been conducting foreign economic activity for over 5 years. During this period of time, we have cooperated with many brokerage firms and already have an idea of how services in the field of customs clearance should be provided.

Six months ago, we started working with the firm "VR-GROUP" and later forgot about many problems associated with customs clearance.

Brokerage services are to some extent very individual, and «VR-GROUP» always manages to find an individual approach to each client and provide high-quality services.

And now – without officialdom © The guys are just great

It is pleasant to resolve work issues with a professional team, which, while maintaining a work ethic, at the same time has a business «friendly conversation» with the client. Such an atmosphere has a positive effect on the work process and the overall result. For the «warm and relaxed», but at the same time business «climate» in the team – special thanks to the company's management.

During this short period, we felt that «VR-GROUP» is not only a reliable partner and high-level customs brokerage specialists who know their business, but also wonderful people.

The «Dinternal Education» company - the largest importer of educational and fiction literature in Ukraine, which faced the task of replacing the logistics company in an extremely short time, decided to start cooperation with the company «VR-GROUP».

Starting from the first day of cooperation, the «VR-GROUP» company has shown itself to be a reliable partner in customs logistics, which you can rely on in solving any difficult situations of customs clearance of goods

The company "TH" KMW" LLC expresses its gratitude to VR-GROUP" LLC and its employees for their cooperation and high level of service.

A client-oriented approach, an understanding of our not simple needs and tasks, an integrated approach to customs clearance of used equipment of the SIDEL filling line for our production needs, made it possible to judge your high professionalism in the provision of a complex of customs broker services and transportation.

For many years of doing business in Ukraine, Danone LLC had the opportunity to cooperate with many companies providing customs brokerage services.

However, in one year of work with "VR-GROUP" LLC we were pleasantly impressed by the qualifications of its personnel and a comprehensive approach to the study and solution of the assigned tasks.

With this letter, the "VINFORT" company expresses its deep gratitude to the team of "VR-GROUP" customs brokers, who showed high professionalism and proper performance of their duties, as well as excellent human qualities at all stages of the implementation of foreign economic operations, in the process of customs clearance of the cargo "beet molasses", in the "export" mode, at the Poltava customs in the period June-September 2012.
Looking forward to further mutually beneficial cooperation.

"TEXTIL-CONTACT" LLC expresses deep respect and sincere gratitude

"VR-GROUP" LLC for the professionalism and high-quality services provided in the field of customs brokerage, namely in the project preparation of documents and defending the interests of the company.

Despite the large volume of the batch of used equipment, customs clearance was carried out in the shortest possible time.

We express our confidence in maintaining the established friendly relations.

We highly appreciate the professionalism of the staff of LLC "VR-GROUP" for the promptness in decision-making, for well-coordinated work and for the ability to quickly respond to all our requests.

SEF "Ecotekhnika-M" considers the "VR-GROUP" company as a reliable and stable partner in organizing and carrying out customs clearance of goods, as well as other brokerage services.

We can confidently recommend LLC "VR-GROUP" as a leading company in the market of customs brokerage services, which is distinguished by its high professionalism and authority. Working with the "VR-GROUP" company, you can always be sure of achieving the desired result!

During the work with "VR-GROUP" LLC, its employees have established themselves as qualified customs brokers who are well versed in the issues of customs clearance of goods in Kyiv, Odessa, confidently possessing the skills of assigning the correct item code.

The ability to quickly resolve emerging issues can significantly save material, labor and human resources. It is impossible not to note the flexibility of work and the friendly attitude towards the customer. Optimization of the clearance process made it possible to process incoming goods extremely quickly, and, taking into account real prices for services, to achieve a significant economic effect.

We wish the company's team to continue to work as quickly and efficiently.

"MAGO UKRAINE" expresses its sincere gratitude to the management and staff of "VR-GROUP" LLC for providing high-quality and timely customs brokerage services for customs clearance of equipment.

During many years of fruitful cooperation with "VR-GROUP" LLC, customs brokers and specialists of this company have established themselves as a team of high-level professionals, with such qualities as decency, reliability, as well as a caring attitude to their work. It's always a pleasure to communicate with this team.

We wish you successful development, economic stability, confidence in your abilities!

Finnish Construction Materials LLC has been using the services of VR-GROUP LLC for customs clearance of products since 2013. During our cooperation, the specialists of VR-GROUP LLC demonstrated awareness of their work, responsibility, efficiency in work, the best professional qualities.

On behalf of the management and the entire staff of RITERNA-UA LLC, we express our sincere gratitude to the staff of VR-GROUP LLC for many years of work in providing customs brokerage services.

Throughout the period of cooperation, you have demonstrated a high level of professionalism, promptly responded to emergency situations.

Your organization has established itself as a reliable partner, able to qualitatively fulfill the obligations of cargo and customs declaration of goods.

We look forward to further fruitful cooperation.

By this letter, the European Business Association confirms that VR-GROUP LLC is a member of the European Business Association from 27-01-2020. Membership for 2020 has been extended.


The VR-GROUP company was founded in 2010, we provide services in the field of customs logistics, namely: customs brokerage services, audit services for foreign economic activity, customs clearance of cars and special equipment, customs clearance of complex and non-standard cargo equipment. Read more


We declare responsibility!


Constant, continuous improvement in accordance with the requirements of time. Stability provided by us on a long-term contractual relationship.


  • Rapidity
  • Responsibility
  • Reliability
  • Honesty
  • Confidentiality

Our team


We are responsible for what we do.


There are no unresolved issues.


Arthur says: "Nothing is lost as often in life as invoices for service payments."


Daniil will ensure that all tasks are completed on time.


We always improve the quality of the built processes.


Everything will be cool.


If you need to find out the answers to the questions What? Where? When? - call Anatolievna


Oleg knows how to prevent financial overpayments at customs.


Ed knows how to quickly and efficiently lead you by the hand at the first experience of foreign economic activity


Despite his age, Dmitry picks up the best lots from American auctions.


Our American team will do their best to make you happy.


Selection of spare parts and car repairs after US auctions

Середа Владимир

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