What is a complex solution for FEA

Complex solution includes the following services:

  • Technical importer or exporter
  • Organization of delivery of goods
  • Quality control of goods during loading at the sender’s warehouse (surveyor service)
  • Preparation of shipping documents
  • Registration of permits
  • Cargo insurance
  • Accommodation in a customs warehouse
  • Customs clearance
  • Accounting support



We are experts in foreign economic activity and these are not just big words. Our employees’ experience reaches 20 years. We have created a team of professionals focused on a “comfortable” result for our client. Years of experience allows us to find a legal way out of the most difficult situations.

Leading strategy

We are one of the first companies for customs brokerage services, which began to process goods in the Import 40EA mode without arrival and payment for the customs terminal or the Import 40 AA mode right at the checkpoint, which also without payment for the terminal

Technical capabilities

Our representative offices in the regions will carry out customs clearance of the goods at the shortest possible distance from the place of unloading, which allows us to reduce logistics costs and shorten the time of cargo delivery.

Closeness to the client

We work around the clock, which allows customs clearance even on weekends, without cargo idle time at the terminal.
We lead the client by the hand 24/7/365, silent assistants, we hear and understand the basic need and what expected results our client should get from us here and now.

Operational superiority

We work on the principle of differentiation – combining impeccable service with operational excellence. Consequence – the time for customs clearance of cargo is minimized

They trust us

We do not abandon the client until all complex issues of deal are fully resolved

How to start working with us?

What are the features of a complex solution for FEA

How do we carry out complex foreign economic activities?

  • In the course of negotiations with you, we agree on specific tasks that must be completed to carry out a foreign economic activity transaction, form a team with the necessary competencies, analyze risks and agree on a service budget. We approve the expected result.
  • We create a working group with the head of the transaction as a leader, in order to be in the same information field, and so that you always know about the status of the deal.

Why should you trust us?

  • We are one of the few who provide a range of services for foreign economic activity.
  • Concentration of multiple competencies in one team
  • Are focused on the expected result
  • Taking all risks into account and working proactively
  • We lead the client by the hand through all stages of the deal
  • Involvement of the whole team
  • We cooperate with trusted outsourcing companies in the transaction chain

Why should you choose a complex solution?

If you want to buy or sell goods abroad, and you do not have special knowledge for this, how to organize a FEA transaction, then our company will do it for you.

You do not need to look for a foreign economic activity manager, logistician, accountant, lawyer and other employees – we will close these competencies for you.

You will be involved in the transaction, but only for the purpose of monitoring and understanding the status of your cargo, we take care of all other issues.

More about a complex solution for FEA

In the market of foreign economic services, our company is one of the few that provides a comprehensive solution for FEA. As a rule, companies are focused on the main service, and the client has to look for additional companies on the side, but we will close all the competencies that are included in the range of services for FEA.

Our team consists of professionals in different areas of FEA, for example, the head of the transaction, who has experience and skills in the field of foreign trade, customs agents, logisticians, lawyers and accountants. We also conduct personal consultations with various government agencies, customs, tax and others.

Our entire focus is aimed only at the result, but at the same time we do not forget about the quality of the process. The developed business processes, checklists allow you to achieve the result within the agreed time frame, while maintaining the transaction budget.

One of our competitive strategies is to be proactive, we assess all the risks that could potentially arise in the process of organizing a deal

We lead the client by the hand, which gives a feeling of support and confidence that everything will be all right with the cargo.

We cooperate with reliable and proven outsourcing companies if it is necessary to involve them in a deal, while the responsibility to the client remains on our part.

What else you should know about a сщьздуч solution for FEA

Risk optimization

Consolidation, surveyor, INCOTERMS 2020 – for you, these may be completely new words that you have not met in business, but these concepts can be key competencies in the deal. It is extremely important to agree with the seller on the terms of sale of the goods and to register them in the FEA agreement while still on the shore.

You need to distribute the risks for the delivery of the goods, who pays for the carriage and at what stage, insurance, and how to properly agree on the payment of the goods, how to control the quality of the goods and how disputes will be resolved. The more legally competent and understandable you agree with the supplier at the beginning, the less risks you will have in the process of the transaction.

Choosing a reliable partner

It is quite important to choose a reliable partner for the cargo delivery, the quality of the cargo transportation itself depends on this – even when loading at the supplier’s warehouse, the driver is obliged to control the quality of the load, securely secure the cargo and deliver it to the recipient safe and sound.

Preparing documents ahead

The quality of preparation for customs clearance will determine how long the cargo will stay at the customs terminal, whether the customs broker will be able to confirm your value of the cargo, correctly determine the product code – all these things directly affect the cost of goods.

Tangible result

The expected result for you will be: competently concluded agreements with your supplier of goods, high-quality logistics is organized, customs clearance of the goods is carried out in accordance with the law and the goods are correctly carried out in the accounting department.


Is partial delegation of authority possible?

Yes, there are two principles of cooperation.

With or without division of powers. In other words, you can conduct the commercial part, and our customs brokers will take over the complete organization of the delivery, including negotiations with the supplier and the organization of transport.

Can you negotiate with suppliers of goods?

Yes we can.

Our representative can take over the routine of the negotiation process, and the organization of the signing of the contract and customs clearance, and delivery of the cargo.

The main thing for you is to indicate to us the expected result from the services of the company VR-GROUP.

How will you behave if there is a question about increasing the budget in the course of the deal?

This is a question of risks. Therefore, we can go in two ways:

1. Risks are included in the cost of the service and such a question will not arise in the course of work.

2. To indicate to you bottlenecks, those risks of delivery, and we will understand exactly when and where the cost of customs clearance services, or delivery, or freight forwarding may increase, but at the same time keep the nominal prices for this or that transaction in logistics.

Feedback from our partners

«OTP Leasing» expresses its sincere gratitude to the staff of the "VR-GROUP" company for many years of fruitful cooperation, attentive attitude and assistance in resolving issues of customs brokerage clearance of goods.

For high professionalism in resolving customs clearance issues, which contributed to the rapid receipt by the National Television Company of Ukraine from the European Broadcasting Union of unique equipment for the hybrid network "Funa" - we express our sincere gratitude to the team of the "VR-GROUP" company

«EUROFORMAT PLANT» has been conducting foreign economic activity for over 5 years. During this period of time, we have cooperated with many brokerage firms and already have an idea of how services in the field of customs clearance should be provided.

Six months ago, we started working with the firm "VR-GROUP" and later forgot about many problems associated with customs clearance.

Brokerage services are to some extent very individual, and «VR-GROUP» always manages to find an individual approach to each client and provide high-quality services.

And now – without officialdom © The guys are just great

It is pleasant to resolve work issues with a professional team, which, while maintaining a work ethic, at the same time has a business «friendly conversation» with the client. Such an atmosphere has a positive effect on the work process and the overall result. For the «warm and relaxed», but at the same time business «climate» in the team – special thanks to the company's management.

During this short period, we felt that «VR-GROUP» is not only a reliable partner and high-level customs brokerage specialists who know their business, but also wonderful people.

The «Dinternal Education» company - the largest importer of educational and fiction literature in Ukraine, which faced the task of replacing the logistics company in an extremely short time, decided to start cooperation with the company «VR-GROUP».

Starting from the first day of cooperation, the «VR-GROUP» company has shown itself to be a reliable partner in customs logistics, which you can rely on in solving any difficult situations of customs clearance of goods

The company "TH" KMW" LLC expresses its gratitude to VR-GROUP" LLC and its employees for their cooperation and high level of service.

A client-oriented approach, an understanding of our not simple needs and tasks, an integrated approach to customs clearance of used equipment of the SIDEL filling line for our production needs, made it possible to judge your high professionalism in the provision of a complex of customs broker services and transportation.

For many years of doing business in Ukraine, Danone LLC had the opportunity to cooperate with many companies providing customs brokerage services.

However, in one year of work with "VR-GROUP" LLC we were pleasantly impressed by the qualifications of its personnel and a comprehensive approach to the study and solution of the assigned tasks.

With this letter, the "VINFORT" company expresses its deep gratitude to the team of "VR-GROUP" customs brokers, who showed high professionalism and proper performance of their duties, as well as excellent human qualities at all stages of the implementation of foreign economic operations, in the process of customs clearance of the cargo "beet molasses", in the "export" mode, at the Poltava customs in the period June-September 2012.
Looking forward to further mutually beneficial cooperation.

"TEXTIL-CONTACT" LLC expresses deep respect and sincere gratitude

"VR-GROUP" LLC for the professionalism and high-quality services provided in the field of customs brokerage, namely in the project preparation of documents and defending the interests of the company.

Despite the large volume of the batch of used equipment, customs clearance was carried out in the shortest possible time.

We express our confidence in maintaining the established friendly relations.

We highly appreciate the professionalism of the staff of LLC "VR-GROUP" for the promptness in decision-making, for well-coordinated work and for the ability to quickly respond to all our requests.

SEF "Ecotekhnika-M" considers the "VR-GROUP" company as a reliable and stable partner in organizing and carrying out customs clearance of goods, as well as other brokerage services.

We can confidently recommend LLC "VR-GROUP" as a leading company in the market of customs brokerage services, which is distinguished by its high professionalism and authority. Working with the "VR-GROUP" company, you can always be sure of achieving the desired result!

During the work with "VR-GROUP" LLC, its employees have established themselves as qualified customs brokers who are well versed in the issues of customs clearance of goods in Kyiv, Odessa, confidently possessing the skills of assigning the correct item code.

The ability to quickly resolve emerging issues can significantly save material, labor and human resources. It is impossible not to note the flexibility of work and the friendly attitude towards the customer. Optimization of the clearance process made it possible to process incoming goods extremely quickly, and, taking into account real prices for services, to achieve a significant economic effect.

We wish the company's team to continue to work as quickly and efficiently.

"MAGO UKRAINE" expresses its sincere gratitude to the management and staff of "VR-GROUP" LLC for providing high-quality and timely customs brokerage services for customs clearance of equipment.

During many years of fruitful cooperation with "VR-GROUP" LLC, customs brokers and specialists of this company have established themselves as a team of high-level professionals, with such qualities as decency, reliability, as well as a caring attitude to their work. It's always a pleasure to communicate with this team.

We wish you successful development, economic stability, confidence in your abilities!

Finnish Construction Materials LLC has been using the services of VR-GROUP LLC for customs clearance of products since 2013. During our cooperation, the specialists of VR-GROUP LLC demonstrated awareness of their work, responsibility, efficiency in work, the best professional qualities.

On behalf of the management and the entire staff of RITERNA-UA LLC, we express our sincere gratitude to the staff of VR-GROUP LLC for many years of work in providing customs brokerage services.

Throughout the period of cooperation, you have demonstrated a high level of professionalism, promptly responded to emergency situations.

Your organization has established itself as a reliable partner, able to qualitatively fulfill the obligations of cargo and customs declaration of goods.

We look forward to further fruitful cooperation.

By this letter, the European Business Association confirms that VR-GROUP LLC is a member of the European Business Association from 27-01-2020. Membership for 2020 has been extended.


The VR-GROUP company was founded in 2010, we provide services in the field of customs logistics, namely: customs brokerage services, audit services for foreign economic activity, customs clearance of cars and special equipment, customs clearance of complex and non-standard cargo equipment. Read more


We declare responsibility!


Constant, continuous improvement in accordance with the requirements of time. Stability provided by us on a long-term contractual relationship.


  • Rapidity
  • Responsibility
  • Reliability
  • Honesty
  • Confidentiality

Our team


We are responsible for what we do.


There are no unresolved issues.


Arthur says: "Nothing is lost as often in life as invoices for service payments."


Daniil will ensure that all tasks are completed on time.


We always improve the quality of the built processes.


Everything will be cool.


If you need to find out the answers to the questions What? Where? When? - call Anatolievna


Oleg knows how to prevent financial overpayments at customs.


Ed knows how to quickly and efficiently lead you by the hand at the first experience of foreign economic activity


Despite his age, Dmitry picks up the best lots from American auctions.


Our American team will do their best to make you happy.


Selection of spare parts and car repairs after US auctions

Середа Владимир

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